CallRex Client is a desktop application for accessing, reviewing, and managing phone call recordings captured by a CallRex recording system. It provides an easy way for supervisors and authorized users to search for calls, play them back, add notes or tags, and export recordings for training, dispute resolution, or compliance needs. The client supports role-based access so users only see the calls they’re permitted to review, and it typically includes tools for quality monitoring—such as evaluation forms and scoring—along with audit trails to track activity. In many deployments, CallRex Client also synchronizes call audio with optional screen recordings for a fuller view of agent interactions and may offer live monitoring for real-time coaching. Designed for use in contact centers, sales teams, and service desks, it helps organizations improve customer experience, meet regulatory requirements, and streamline performance management.
CallRex Client is developed by Telrex. The most popular version of this product among our users is 3.7. The name of the program executable file is CrClient.exe.
You can check Skype Click to Call, Call Detail Record Tracker, MHP Call and other related programs like BCM Call Logger at the "download" section.
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